Privacy Policy

Last updated: 14 May 2025

1. Information We Collect

We collect both personal and non-personal information to improve our services, process transactions, and enhance your experience.

1.1 Personal Information

Personal information identifies you as an individual. We may collect the following:

• Identity and Contact Details: Name, email address, phone number, and postal address.
• Payment and Transaction Information: Credit/debit card details, billing and shipping information.
• Account Information: Username, password, and preferences.
• Customer Support Data: Information provided in communications with our support team.

1.2 Non-Personal Information

This includes information that cannot directly identify you:

• Technical Data: Browser type, device information, operating system, IP address.
• Usage Data: Pages visited, time spent on pages, navigation paths, and links clicked.
• Cookies and Tracking: We use cookies and similar technologies to personalize content and analyze traffic.

2. How We Collect Your Information

We gather information in the following ways:

• Directly from you: When you register an account, place an order, or communicate with us.
• Automatically: Through cookies, web beacons, and analytics tools when you use our Site.
• From third parties: Including payment processors, delivery services, and marketing partners.

3. How We Use Your Information

We use your data to:

• Process transactions: Fulfilling purchases, shipping items, and confirming payments.
• Customer support: Responding to your inquiries and resolving issues.
• Account management: Managing your login and preferences.
• Marketing and promotions: Sending updates and special offers, with your consent.
• Analytics and improvement: Enhancing our website’s performance and usability.
• Legal compliance: Meeting regulatory obligations and preventing fraud.

4. Sharing of Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Third-party vendors who support order fulfillment, payment processing, hosting, logistics, marketing, and customer service.
• Legal Obligations: Law enforcement or authorities if required by law or for protection against fraud or other harm.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

357 Ltd. uses cookies and similar technologies for:

• Functionality: Remembering your login and cart.
• Analytics: Understanding how users interact with the Site.
• Advertising: Providing personalized content (only with your consent).

You can manage or disable cookies in your browser settings. Note that certain features may not function properly without cookies.

6. Data Security

We employ administrative, technical, and physical safeguards to protect your personal information. These include:

• Secure Sockets Layer (SSL) encryption: For transactions.
• Restricted access: To your information.
• Data minimization and secure disposal practices: To protect your data.

Despite these measures, no online data transmission is completely secure. We recommend that you protect your account information and notify us of any suspicious activity.

7. Your Rights and Choices

You have the right to:

• Access: Request access to the personal data we hold about you.
• Correct: Ask for inaccurate or incomplete information to be corrected.
• Delete: Request deletion of your data, subject to legal requirements.
• Withdraw Consent: Opt out of marketing communications at any time.
• Manage Cookies: Control the use of cookies through your browser settings.

To exercise any of these rights, please contact us at privacy@357ltd.co.uk.

Children's Privacy

Our Site is not intended for children under the age of 13, or in some cases, 14, 15 or 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. International Data Transfers

If you are accessing our Site from outside the country where 357 Ltd. operates, be aware that your information may be transferred, stored, and processed in jurisdictions with different data protection laws. By using our services, you consent to such transfers.

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any external sites you visit.

10. Retention of Your Data

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you through our Site or via email. The latest version will always be available at https://sorabee.github.io/privacy.html.

Please review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

357 Ltd.
Email: privacy@357ltd.co.uk
Customer Support: contact@357ltd.co.uk
Phone: 01463 217908
Address: 357 Ltd., Miller Gardens, Inverness IV2 3DT

Thank you for choosing 357 Ltd. We value your trust and are committed to safeguarding your privacy.